For NHS, councils and emergency services

A Single, Secure Source of Truth for Staff Capability

Built by someone who has spent over a decade building secure systems for police forces and public sector bodies. SkillDrill brings the same standard to workforce skills visibility.

UK GDPR & DPA 2018 AES-256 encrypted UK data residency
The Challenge

The cost of not knowing

A rota gap during a shift change. An inspection that asks for evidence of staff competency you can't produce quickly. A near-miss that traces back to nobody knowing, in the moment, who had the right training.

These aren't hypothetical. They're the normal operating risk of not having a reliable, current, searchable record of what your workforce can actually do.

Capability hidden one department away

Wards, watches, service areas, directorates: each part of the organisation manages its own people in isolation. Valuable skills sit undiscovered just one team away, invisible to the people who need them most.

  • Wards, watches and directorates in silos
  • Skills sit undiscovered one team away
  • Invisible to the people who need them

Inspection evidence scattered across spreadsheets

CQC, HMICFRS, internal audit: they all ask the same question. Can you show that your people have the right skills for their roles? Gathering that evidence manually is slow, inconsistent, and hard to keep current.

  • CQC, HMICFRS and internal audit ask
  • Manual gathering is slow and inconsistent
  • Evidence goes stale between inspections

Gaps you only find when it's too late

A rota gap surfaces at handover. A retirement takes the only holder of a critical skill with it. Without a current record of who can do what, you discover the gap at exactly the moment you can least afford to.

  • Rota gaps surface at handover
  • Retirements take critical skills with them
  • Found at the worst possible moment
The 30-second problem

A call comes in. You need a German speaker. Now.

Every force, trust and council has the skills somewhere in the organisation. Finding them in time is the hard part.

Without SkillDrill

Phone the supervisor. Phone the language lead. Hope.

  • "Who knows German on lates?" Three people get asked, none know.
  • By the time someone remembers PC Reynolds did a tour with the Royal Military Police, the call's gone cold.
  • Or you call an external interpreting line, wait, pay, and the witness has wandered off.
With SkillDrill

Type "german" into Skill Explorer. Two seconds.

  • Every colleague with German on their profile appears instantly, with proficiency captured in their own words.
  • Filter by department or location to narrow it to the people you can actually reach.
  • The witness is being interviewed in their own language inside minutes, not hours.
Built for public sector operations

Why NHS, councils and emergency services run differently, and why generic HR tools miss

Trusts, forces and authorities have specialist roles, shift-based availability, perishable qualifications, and time-critical decisions. SkillDrill is shaped around all four.

Specialist and clinical roles

PSU, AFO, dog handler, FLO, hazmat tech, custody nurse, prescriber, safeguarding lead. Capture who holds what, then filter Skill Explorer in seconds.

  • PSU, AFO, dog handler, FLO
  • Custody nurse, prescriber, safeguarding lead
  • Filter Skill Explorer in seconds

Qualifications that expire

First aid, OST, resuscitation, advanced driving. Scheduled Catch-ups prompt people when a review is due, so the record stays current instead of decaying quietly.

  • First aid, OST, resuscitation
  • Advanced driving and refreshers
  • Scheduled Catch-ups prompt reviews

Time-critical decisions

When minutes matter, ringing round supervisors is not a system. A single search of a current capability record is. That's the difference SkillDrill is built to make.

  • One search, not a ring-round
  • A current capability record
  • Built for when minutes matter

Concern Flagging built in

Welfare or professional issues raised in conversation route straight to a named person in your organisation. Never buried in a transcript, never handled by AI alone.

  • Routes to a named person
  • Never buried in a transcript
  • Never handled by AI alone

Audit-ready by default

A full audit trail across the platform. Defensible to your DPO, your information governance board, and whichever inspectorate asks next.

  • Full audit trail platform-wide
  • Defensible to your DPO
  • Ready for the next inspectorate

Structured like you are

Directorates, stations, wards, service areas. Hierarchical structures mirror your org chart, so permissions and reporting make sense from day one.

  • Directorates, stations, wards
  • Mirrors your org chart
  • Permissions that make sense day one
How SkillDrill Helps

One living capability record, built for how public sector organisations actually work

SkillDrill gives you a single, searchable skills map that spans every directorate, ward and watch, making workforce planning proactive rather than reactive.

Skill Explorer

See capability across every department in one place

No more spreadsheets locked in service area silos. SkillDrill maps the skills of your entire workforce, from highways to housing, wards to watch rooms, so you can search, filter, and discover capabilities you never knew existed.

  • Organisation-wide skills search across all departments
  • Filter by service area, department, location, or skill category
  • Spot transferable skills that unlock internal redeployment
  • Hierarchical department structure mirrors your org chart
Skills overview
Sample data
HC

Housing & Communities

142 staff mapped

347 skills
UC

Urgent & Emergency Care

68 staff mapped

215 skills
CS

Children's Services

203 staff mapped

512 skills
RP

Response & Patrol

91 staff mapped

198 skills
Inspection Evidence

Walk into an inspection with the evidence already in hand

Inspections require clear evidence that your workforce has the skills and competencies to deliver safe, effective services. SkillDrill gives you a living, searchable record of staff capability that you can reference at any time, not a scramble the week before.

  • Searchable skills data across your entire workforce
  • Visual dashboards showing competency coverage by department
  • Identify skills gaps before they become compliance risks
  • Always up to date: Scheduled Catch-ups refresh profiles as skills evolve
Regulatory support

"Well-led" and governance evidence

Demonstrate that you understand the skills within your workforce and have a process to keep that picture current

Skills audit trail

Every conversation is timestamped and stored, giving you a clear record of when skills were assessed

Gap analysis reporting

See exactly where competency gaps exist and prioritise training investment accordingly

Career Pathways

Plan succession and internal mobility with confidence

Workforce planning depends on knowing who can step up when experienced staff move on. Career Pathways uses your existing capability data to support internal development and succession, strictly inside your own workforce: no CV screening, no candidate ranking, nothing that drifts into recruitment.

  • Identify staff with skills aligned to critical roles
  • Highlight skills gaps before they become vacancies
  • Reduce reliance on costly agency cover and external consultants
  • Support staff development and career progression internally
How skills data supports succession

Search by skills needed for a role

Find staff who already have the capabilities a critical role requires

Spot single-holder risks

See where a critical capability rests with one person, before they retire or move on

Inform development conversations

Use skills data to guide career progression and training plans

Transformation & Improvement

Baseline digital and data skills before you transform

Transformation programmes succeed when you understand your starting point. SkillDrill gives programme leads a clear baseline of digital, data, and technical skills across the organisation, so you can target training investment, identify internal champions, and reduce dependency on external contractors.

  • Baseline digital and data literacy across all service areas
  • Identify digital champions and internal transformation leads
  • Target training budgets where they will have the greatest impact
  • Track capability growth as programmes progress
Digital skills baseline
Sample data

Data analysis & reporting

67%

Cloud platforms & SaaS tools

52%

Process automation

31%

AI and machine learning

14%

Percentage of staff with self-reported competence

Three groups. One platform.

Different people use it differently

Frontline staff and officers

Take a 10 to 15 minute AI Conversation about what they can do. The AI asks the right follow-ups: not "do you speak German?" but "how comfortable would you be taking a witness statement in German?". The result is a profile with real signal, not the box-ticked self-assessment everyone fudges.

  • 10 to 15 minute AI Conversation
  • Follow-ups that dig into real depth
  • A profile with real signal

Control rooms, rota leads and service managers

Search Skill Explorer for the capability they need and see matching colleagues in seconds, with proficiency recorded in each person's own words and filters for department and location. No ringing round, no rota PDF, no waiting for the one person who knows everyone.

  • Search by capability, not job title
  • Proficiency in each person's own words
  • Filters for department and location

Workforce planning, professional standards and HR

Skills intelligence that flags single-holder risks ("if one officer left tomorrow we'd lose our only Polish speaker"), ageing qualifications, and hidden capability across the organisation. Used at SLT meetings, in succession planning, and in transformation programmes.

  • Single-holder risks flagged
  • Ageing qualifications surfaced
  • Hidden capability revealed
Designed to pass procurement

Built for how public sector actually procures

  • UK data residency and per-tenant encryption, addressing the first question any information governance review will ask.
  • Your own Azure tenancy option, removing a common sub-processor concern from procurement entirely for organisations already running Azure.
  • GDPR compliant, full audit trail, Data Processing Agreement available.
  • Founder background: over a decade building secure technology for police forces and public sector bodies, which shapes how this product is built, not just how it's described.
For your information governance team

Read the trust and security detail

Encryption model, data flows, sub-processors, and current certification status, including Cyber Essentials Plus progress and the SOC 2 gap analysis. The full picture, not the marketing summary.

Open Trust & Security

UK GDPR & DPA 2018

Clear data processing agreements, consent management, and subject access request support built in from the start.

  • Clear data processing agreements
  • Consent management built in
  • Subject access request support

NHS DSPT compatible

Designed to align with NHS Data Security and Protection Toolkit standards for handling workforce data securely.

  • Aligned with DSPT standards
  • Secure workforce data handling
  • Designed for NHS environments

AES-256 encryption

All data encrypted at rest with AES-256-GCM using per-tenant encryption keys. Data in transit protected with TLS 1.3.

  • AES-256-GCM at rest
  • Per-tenant encryption keys
  • TLS 1.3 in transit

UK data residency

All data stored on UK-based servers. Your staff data never leaves the United Kingdom.

  • UK-based servers only
  • Data never leaves the UK
  • Residency you can evidence

Ethical AI policy

Transparent AI usage with a published ethical AI policy. No data is used to train AI models. Staff know exactly how AI is involved.

  • Published ethical AI policy
  • No data used to train models
  • Staff know how AI is involved

Role-based access

Granular permissions ensure staff only access the data they need. Admins control who sees what across departments.

  • Granular permissions per role
  • Access limited to what's needed
  • Admin control across departments
Automated Signposting

Direct people to the right resources

After each conversation, SkillDrill shows relevant training links, support contacts, or next steps based on what was discussed. Configure rules to match skills, keywords, or welfare concerns to the right resources.

  • Training links after each conversation
  • Support contacts and next steps
  • Rules for skills, keywords, concerns
Scheduled Catch-ups

Keep profiles fresh automatically

Set review intervals per question set. SkillDrill reminds people when a catch-up is due and carries forward their previous answers so they only update what has changed. New skills and qualifications are captured automatically.

  • Review intervals per question set
  • Previous answers carried forward
  • New skills captured automatically
How It Works

Three steps to a single source of truth

Getting started is straightforward. Most organisations are up and running within a day, with no IT integration required.

1

Set up your structure

Add your directorates, service areas, wards, stations, and staff. SkillDrill mirrors your org chart with hierarchical structures, so permissions and reporting make sense from day one.

2

Staff have AI Conversations

Each team member has a natural, 10 to 15 minute conversation with the AI. It adapts to their answers, exploring skills, experience, qualifications, and career interests in depth.

3

Explore, analyse, and act

Search and filter skills across every department in Skill Explorer. Identify gaps, plan succession, and use real skills data to support inspections, workforce strategies, and service redesign.

In Practice

What this looks like in practice

A single, searchable record of staff and volunteer capability, instead of separate spreadsheets held by separate teams.

  • One record for staff and volunteers
  • Searchable across every team
  • No more scattered spreadsheets

Find who's current on a specific competency in seconds during an inspection or an incident, instead of chasing it down after the fact.

  • Competency answers in seconds
  • Ready during inspections
  • Ready during incidents

Concern flagging routes any welfare or professional issue raised in conversation straight to a named person, never left buried or handled by AI alone.

  • Welfare issues routed immediately
  • Professional concerns tracked
  • A person decides, not the AI

Career Pathways supports internal workforce planning without introducing any CV screening or candidate-ranking functionality, which keeps this squarely inside internal workforce visibility, not recruitment.

  • Internal workforce planning only
  • No CV screening
  • No candidate ranking

Frequently asked questions

Yes. Organisations already using their own Azure tenancy can keep all AI processing inside infrastructure they already govern.

No. SkillDrill sits alongside your existing systems and gives you a searchable view of capability across your workforce. It isn't a training records platform.

Cyber Essentials Plus is in progress, and a SOC 2 gap analysis is underway. See Trust & Security for the full current picture.

Yes. We're happy to engage early, including pre-procurement conversations, pilot scoping, and information governance questions.

Ready for a single, secure source of truth?

Talk to us about a pilot for a department, a directorate, or a whole organisation. We're happy to engage early, well before procurement formally begins.

AES-256-GCM
GDPR Compliant
UK Data Residency
Ethical AI