Skills mapping for emergency services
When the call comes in, your control room has 30 seconds to find the right person. Not the one who picks up first. SkillDrill maps every officer's languages, qualifications, and specialist skills, then makes them searchable from inside Teams in two taps.
A call comes in. You need a German speaker. Now.
Every UK force has the skills somewhere on the rota. Finding them in time is the hard part.
Phone the supervisor. Phone the language lead. Hope.
- "Who knows German on lates?" Three people get asked, none know.
- By the time someone remembers PC Reynolds did a tour with the Royal Military Police, the call's gone cold.
- Or you call Language Line, wait, pay, and the witness has wandered off.
Type "german" in your Teams chat. Two seconds.
- You see Sgt. Jones (German Fluent, on shift) with a green presence dot.
- One tap calls her in Teams.
- The witness is being interviewed in their own language inside three minutes.
Why emergency services run differently — and why generic HR tools miss
Forces, brigades, and trusts have specialist roles, shift-based availability, perishable qualifications, and time-critical decisions. SkillDrill is shaped around all four.
Specialist roles
PSU, AFO, dog handler, FLO, drone pilot, hazmat tech, custody nurse. Tag who has what. Filter the directory in seconds.
Live presence in Teams
Green = available, red = in a meeting or call. Stop pinging people who can't answer.
Qualifications with expiry
First-aid, PAC2, OST, body armour fit, advanced driver. SkillDrill flags who's expired and emails them before the next shift.
Searchers don't need accounts
Comms, FCR, dispatch and intel can find skilled colleagues from Teams without paying for a SkillDrill seat each. You only pay for the people you map.
Audit-ready
Every search is logged with who searched, what they typed, and who they saw. Defensible to your DPO, your IOPC review, and your information board.
Welfare signals built in
The AI flags conversations that suggest stress, harassment, or trauma. HR sees them; the officer doesn't. So they get support before they burn out.
Different people use it differently
Frontline officers and staff
Take a 15-20 minute AI conversation about what they can do. The AI asks the right follow-ups: not "do you speak German?" but "how comfortable would you be taking a witness statement in German?". The result is a profile with real signal, not the box-ticked self-assessment everyone fudges.
Control room, comms, dispatch
No SkillDrill account. They get added to a Microsoft Entra ID group called SkillDrill-Searchers. From any Teams chat, they type a skill and get matching colleagues with green/amber/red presence dots. One click to call.
Workforce planning, professional standards, HR
Skills intelligence reports flag single-holder risks ("if PC Reynolds left tomorrow we'd lose our only Polish speaker"), expiring quals, and hidden capability across the force. Used at SLT meetings, succession planning, transformation programmes.
Defensible to your DPO, your information board, and your auditor
SkillDrill is built for the security profile UK forces actually have to meet. Not retrofitted afterwards.
- UK GDPR & Data Protection Act 2018 — lawful basis recorded per user, DSAR self-serve, retention configurable per category
- AES-256-GCM encryption with per-tenant keys derived via HKDF — data is unreadable across forces even at the database level
- UK data residency — AWS eu-west-2, with audited sub-processors
- Microsoft Entra SSO with MFA enforcement and audit-grade login records
- DPIA template ready for your governance team
- No training on your data — we use your own AI provider keys, the model never learns from your tenant
Find the right officer in seconds, not phone calls
Talk to us about a pilot for a department, a borough, or a force. We'll show you what your existing skills data looks like inside SkillDrill before you commit to anything.